Situation:
This print service bureau was hampered by the massive amount of programming required to produce attractive variable data financial statements.

Goal:
Elixir’s powerful document composition solution, Opus, drastically reduced development time in a visual environment.

Synopsis:
Now the company works faster and more efficiently, and can produce better-looking documents. They have time to take on additional work and realize increased profit because of it. Overall volume is up 15-20%.

Benefits:

Moving to a graphical development environment from a programming-centric method has drastically reduced development costs

Decrease in printing turnaround time has allowed the company to take on more projects and increased profitability

Situation:
A large provider of enterprise document production services in the Philippines was using a mainframe system to produce a wide variety of documents such as billing statements, letters, notices, reports and direct mailers. Finding the right mainframe resources (Pagedef, Formdef, Fonts, etc.) was difficult and time-consuming. Creating customized resources was even less cost-effective.

Goal:
The service bureau was interested in moving their document production off the mainframe. They needed an easy-to-use versatile solution that can design and update all of their applications.

Solution:
Using Opus, the service bureau can now do more jobs in less time. Client satisfaction has increased with faster service. Eliminating the use of the mainframe has reduced operations costs. Efficiency in operations and document application development was increased due to Opus’ easy-to-use features that simplified many tasks. The results from Opus exceeded the customer’s expectations.

Benefits

Faster turnaround has allowed the company to take on more projects and increase profits.

Service bureau can now fulfill customer projects in less time which is creating return and new business from the existing customer base.

Situation:
The service bureau had identified some key areas in the production process where improvements could be made. First, their outdated system could not read or process the files their customers were providing. They needed a tool that could accept a variety of modern as well as legacy resources. Second, the proofing process of mailing documents back and forth to customers was taking too long, especially for customers with monthly print runs who didn’t want or have time to deal with a lengthy proof process every 30 days. Customers were frustrated and the company was at risk of losing its most profitable print jobs — those that represent ongoing business.

Goal:
The Company wanted to serve its customers better by providing an electronic method for sending and receiving proofs. In addition to satisfied customers, this plan would result in reducing postage and overnight package costs.  The company also saw opportunities for added profitability if they could find a solution that supported the wide variety of print resources and data their customers were sending.

Solution:
Customers now receive a PDF proof via email which arrives instantly once the design is complete. They can use PDF comments to note changes or mark up the printed version and fax back.  The postage and overnight delivery costs have been all but eliminated.  Development time has reduced to the point where the company can take on more work with the same equipment so profitability has increased.

Benefits

Postage and overnight delivery costs cut by using email for proof transfers.

With development time reduced and printers running at optimized speeds the company’s profitability is up.

Situation:
The print service bureau had a large potential opportunity if they could satisfy the prospect’s requirements. The prospect wanted to service an organization that facilitated fundraising for non-profits and political campaigns. The process from the evening phone call requesting a donation to the follow-up letter needed to take place within 24 hours for maximum effectiveness. There were 14 different follow-up letters depending on the outcome of the phone call.

Goal:

• Timely content for each recipient's letter. Letters must contain content related to previous 24 hour events/phone calls such as national news events.
• Reduce reliance on IT.  This was a scheduling bottleneck to get proofs created.
• Enable account managers to work directly with customers to develop proofs. The design process managed by IT was a programming effort which made it impossible for account managers to be an interactive part of the document creation process.

Solution:
Each morning after the previous night’s phone call campaign the customer creates the various follow-up letters from easy-to-use smart templates. Each template contains a totally customized message with some areas open to editing while others are locked to ensure consistent branding, legal compliance, and security for data that cannot change.

Benefits

Editing process reduced from hours to minutes.

Production fully automated and runs 24/7.

Production initiates as soon as customer drops data file on service bureau’s server.

Print service provider increased profitability for current services and added new service offering.

Donations increased.

Situation:
Large inventories of pre-printed documents, marketing offers not current. Existing software had poor graphic handling resulting in slower than rated print speeds.

Goal:
Grow business, offer timely promotions based on current marketing information, and eliminate pre-printed stock.

Solution:
Books are dynamically created at print time to include time-sensitive, highly targeted offers that appeal to the new home owners interests. Customers more responsive to the timely offers. Vendors receiving higher ROI and doing more business with the company. Now printing full color variable to plain stock, at rated speed, customer purchased two iGen 3 printers.

Benefits