CMS plans big changes for provider directories. Are you ready?

The Centre of Medicare and Medicaid Services (CMS) revealed that 45% of Medicare Advantage Organizations (MAOs) had inaccurate provider directories. In response, CMS has issued a statement requesting for stronger oversight over online provider directories.
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6 Value Based Care Principles for a Winning Communication Strategy

With its emphasis on coordination of care, analytics, and patient engagement, value-based care offers some valuable lessons for the C-suite when it comes to crafting business correspondence and regulated documents.
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Transform Member Engagement through Digital Communication

When it comes to providing high quality, affordable health coverage, payers who adopt a multi- channel communication strategy have the edge over those who stick with traditional legacy solutions.
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Curing the Knowledge Gap: The key to high quality, affordable healthcare

Passing of the affordable care act allowed consumers to select health insurance plans themselves for the first time. Although many resources are available, basic knowledge still lags. Here is how digital transformation helps customers become more aware.
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Give Your Star Ratings a Boost with Enhanced Customer Communications

As online healthcare exchanges rise, opportunity for agents falls. Star ratings are lighting the way for individuals shopping online for healthcare plans. Twinkle, twinkle, little star ratings… How I wonder what you are! This is a great place to find out.
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Communication Shakedown: Why Subscription Pricing and SaaS are about to Transform the CCM Market

While other industries are adopting SaaS applications and subscription pricing, the CCM industry is still dominated by expensive on premise installations. This post explores how SaaS and subscription pricing are poised to disrupt the CCM market.
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Any Port in a Storm: Navigating Data Transfers after Safe Harbor

A writeup on how does a Cloud Based CCM Solution, compliant with Data Protection laws is the way forward for organisations in the EU and beyond
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Why Document Server Matters | Infographics

Document Server is a great way to organize all paper and digital files in a central location, where everyone in the office has an access. Peep into the Capabilities and Advantages of Document Server in this info-graphics explanation.
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Multi Tenancy: Solving the Architectural Mysteries

This Blog explains the nerdy concept of Multi-Tenancy in CCM industry, addressing the conceptual complexity with simple analogy of Architecture.
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A Fine Balance: Leveraging the Power of SaaS in a Secure Cloud Environment

The write up explains, where should businesses look at when they need both the flexibility of cloud CCM and secure environment.
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