A Harlequin Romance – Client Satisfaction and Enterprise software solution

How an Account Management Strategy could help in Client retention
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Prada, Stilettoes, Coiffed Hair: How to Influence as an Agile Leader

How a leader influences following the Agile management of a Project, has a lot to contribute to the overall productivity of a team which has adopted Agile practices.
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What is Business IQ?

Innovative technology evolves on a fast track; yet, paradoxically, productivity is stuck in the slow lane. Tech-innovation bears the fruit of efficiency, giving us plenty of usefully slick new gadgets and a bounty of productivity applications. Meanwhile, U.S. worker productivity...
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Bank management wanted every customer touchpoint

Oman Bank Streamlines Launch with Best in Class Customer Correspondence Management Introduction This large Oman-based bank is a Shariah compliant Islamic bank established in 2013 providing a full range of banking solutions to individuals, corporations, and government...
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White Paper: Insurers Pre & Post Enrollment Materials Updates – 10 Solvable Workflow Challenges

The processes required to manage annual and monthly updates have many health plans in a continuous revision cycle. Not because of the frequency of the updates, but because of the process itself.
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Cloud-Based Correspondence Management Applications – Business Drivers for SaaS

We all use SaaS. Google reported over 425 million Gmail users in 2012. 
Consumer-level adoption of cloud-based services has paved the way for enterprises to seriously consider moving core processes to SaaS.
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