Smart Apps for Customer Communication – Nominees for Best Candidates

The Smart Process Apps market is projected to grow by 18% CaGR through 2015, reaching $34 billion out-pacing total global software coming in at 11%. Serving unaddressed business needs explains the increase.
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Tango SaaS
 for Correspondence
. Cited as a Strong Performer

Elixir announced that their Tango platform received a Strong Performer status in “The Forrester Wave™: Document Output for Customer Communications Management, Q1 2014″.
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Smart Apps for Customer Communication – Top Challenges

Read more results from Elixir’s survey on the role Smart Process Apps can play in Customer Communications workflows. Companies weigh in on their top priorities, challenges and concerns.
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Summary of Benefits
 and Coverage
 Compliance
 – Top 5 Challenges for SBC

The mandates for a uniform SBC to help consumers better understand their coverage has been a technical eye opener for many health plans and we’ve identified five significant reasons why.
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Smart Apps for Customer Communication – Shift in IT Trends

Forrester Research, Inc. introduced the concept of Smart Process Apps in their August 2012 report "Smart Process Applications Fill A Big Business Gap". A new software category focusing on collaborative business processes.
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Targeted Communications – What’s Really Stopping Us?

Content or more precisely, the accessibility of content. On the surface everything seems to be in place to deliver personalized customer experiences. Still, most of what we receive is pretty generic. Why?
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Smart Apps for Customer Communication – Business Drivers

More and more companies are viewing customer correspondence as a strategic initiative. Based on our survey, speed-to-market and relevant content are key factors that contribute to success and Smart Apps can help.
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Elixir Top Ranked in SaaS by Independent Research Firm

Forrester Research, in the “The Forrester Wave™: Document Output for Customer Communications Management, Q3 2011″, positions Tango as Top Ranked in the SaaS current offering category and also as a Strong Performer.
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