CMS plans big changes for provider directories. Are you ready?

The Centre of Medicare and Medicaid Services (CMS) revealed that 45% of Medicare Advantage Organizations (MAOs) had inaccurate provider directories. In response, CMS has issued a statement requesting for stronger oversight over online provider directories.
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6 Value Based Care Principles for a Winning Communication Strategy

With its emphasis on coordination of care, analytics, and patient engagement, value-based care offers some valuable lessons for the C-suite when it comes to crafting business correspondence and regulated documents.
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Give Your Star Ratings a Boost with Enhanced Customer Communications

As online healthcare exchanges rise, opportunity for agents falls. Star ratings are lighting the way for individuals shopping online for healthcare plans. Twinkle, twinkle, little star ratings… How I wonder what you are! This is a great place to find out.
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That’s a Wrap: CY 2017 Year in Review and Predictions for CY 2018

The 2017 enrollment season for Medicare is just around the corner. As payers put the final touches on plan offerings, Elixir is taking stock of changes to CMS marketing materials and what those changes say about the current state of the healthcare industry.
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Is The CMS a Unifying Force?

CMS regulated plan materials are a big set of steps in the right direction for online commerce and digital process transformation for healthcare payers. For payers, the promise of direct consumer information exists online, where there is a plethora of live, traceable, benefit...
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Communication Shakedown: Why Subscription Pricing and SaaS are about to Transform the CCM Market

While other industries are adopting SaaS applications and subscription pricing, the CCM industry is still dominated by expensive on premise installations. This post explores how SaaS and subscription pricing are poised to disrupt the CCM market.
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Any Port in a Storm: Navigating Data Transfers after Safe Harbor

A writeup on how does a Cloud Based CCM Solution, compliant with Data Protection laws is the way forward for organisations in the EU and beyond
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Why Document Server Matters | Infographics

Document Server is a great way to organize all paper and digital files in a central location, where everyone in the office has an access. Peep into the Capabilities and Advantages of Document Server in this info-graphics explanation.
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Multi Tenancy: Solving the Architectural Mysteries

This Blog explains the nerdy concept of Multi-Tenancy in CCM industry, addressing the conceptual complexity with simple analogy of Architecture.
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