Elixir customers have access to our global support network and our great experience, built over years of industry leadership. We offer expert advice and timely assistance with any problem you encounter while using our software.

• Support Centers - Locate the one nearest you. View video product tours and tutorials.

• Register for Web Support - Register for full access to web support.

• Product Registration - Get the most out of your investment in Elixir software by registering your software now.

• Renew License - Renew your product licenses online.

• User Group - Get to know other Elixir users worldwide and learn from their experiences.

• Product Patches - Download product patches to fix specific issues.

Elixir Customers Speak Out!

Elixir's customer support team earns high marks from customers and distributors.

"Very satisfied with the help I got from Cory. He stayed with us on the phone, we tried different options until our problem was solved and he explained every step. In addition, he gave us hints and guidance on the new Elixir Software.
Excellent technical support on Elixir."

"Jay was very helpful, and resolved the issue with ease!"

"The Elixir Technical Support Technician has been very supportive and provides quick responses/results."

"I am always very impressed with how quickly and efficiently John resolves any issues/answers any questions that I have. I appreciate his support of Elixir."

"OK- I went overboard. But well deserved. John has been a tremendous help in resolving problems. Response time has been excellent and his technical expertise is exactly what I need to get DesignPro Tools working effectively. "

"The support was very prompt and responsive to the issue."

"Satisfied = 4 As I always am with Muhammad Yasir's solutions. "

"Yasir was very helpful in resolving this issue. He did a WebEX with me to see exactly what was happening. He said he needed to look at it a little closer and would give me a call back in 30 - 60 minutes. I would say within 30 minutes he was calling me back with a resolution. He was very helpful and I was very impressed with how he handled the call. The issue was resolved very quickly. "

"I am very impressed with the quick action taken by Omer on my case. He called for a WebEex meeting and solved my Server setup problems is under an hour of raising the ticket! Thanks Omer."

"The rating would be... Satisfied = 4 :-) "

"I would say that the Technical Support Technician Saadullah Beg came up with a number of A++ solutions on this query/problem for us."

"From the choices offered I would rate #4.. however I have been very satisfied (if I could rate higher.. I would) with all contact I've had with your Technical Support department. Everyone is very helpful and friendly. "


"I give Saad a resounding 4. Time and time again Saad has always been very thorough and helpful in his response to us. Give that man a pay rise!!"

"I've been dealing with Yvette for many years now. She's always been great - and still is!"

"Every time I have had the good fortune to get Cory to work on any of my issues, he has been very knowledgeable, responsive and extremely helpful."

"Yasir helped me out tremendously! He took the time to answer my questions and explain things thoroughly."
 

"Elixir actually has one of the best Technical Support groups I have worked with."

"Yvette is very knowledgeable when it comes to answering my questions. She is very quick to answer my questions or will provide what steps needed to resolve the issue."

"Cory was very helpful and knowledgeable. He helped me resolve the problem and I really appreciate that."

"Extremely happy with the response I received and Mehtab being able to provide the exact answer to my initial question."

"I am extremely happy with the support I've received from Elixir. Excellent is all I can say."

"In all the issues I have had with Saad, he has done a good job and his explanations are really complete. He is one of the best support Technicians I have ever had in my experience with a lot of products from different companies."