TANGO+ PLATFORM – BUSINESS CORRESPONDENCE 
Tango+ is a SaaS Business Experience Platform (BXP) that creates variable business correspondence by extending design, management, and publishing capabilities across your organization. You can access the Tango+ portal framework from any browser-capable mobile or desktop device. Tango+ can be configured for on premise and hosted cloud deployments, providing scalability, reliability, and high performance.

FEATURES

How Tango+ Portals Work

A Tango+ portal is a dynamic interface that supports all workflow activities for creating and managing variable enterprise correspondence. Tango+ portals present functionality in a business context that doesn’t require complex technical toolsets, to allow any user to easily manage even deep vertical levels of functionality.

Tango+ portals are role-specific. Depending on their assigned roles, users obtain the required permissions and configurations to perform specific tasks associated with a particular workflow. Although you can assign a role to a individual user, roles are not linked to specific individuals. Instead, they are re-usable objects that configure the portal in real time, giving users the functionality they need on a case-by-case basis.

Portals shape the user’s experience by making the Tango+ underlying technology transparent and managing a productive, efficient workflow through business rules.

A single portal can handle any combination of Tango+ features, allowing users to design, configure, and manage communications based on their specific needs.

MANAGING BUSINESS CONTENT & CORRESPONDENCE LIFE CYCLES

Assemble, approve, and deliver business correspondence, including contracts, statements, welcome and loyalty packages, and ongoing customer notifications using Tango+ management features.

HOW IT WORKS

Tango+ manages each correspondence type as an application template. Using templates, you can automatically generate multiple variations of a single document on demand. The components of each application template include the master template, the application workflow, and the business rules that drive how content and data are used. With application templates, users can invoke automated processes and release content to desired output channels and devices.

  • Contracts & Policies
    Now you can easily assemble complex, multi-page documents from centralized, reusable content. 
  • Notices & Letters
    Tired of searching for the right template to create change notices, cancellations, and payment reminders?  Tango ‘s application templates can generate unlimited variations of a single piece of correspondence by acting as containers for dynamic content. Using Tango, companies can replace hundreds of letter templates with a single master application.

CONFIGURING BUSINESS CORRESPONDENCE WORKFLOWS

Regardless of size or customer demographics, all companies must solve the workflow challenges of on-boarding and managing ongoing correspondence. Because these processes are often manual, they are error-prone and inefficient. Collaboration between workers is often difficult and tight deadlines  put customer interests at risk.

HOW IT WORKS

With Tango+, you can produce and deliver accurate correspondence on time, every time. Tango+ functionality makes it easy to configure and define broad workflow activities, as well as discrete processes. Users manage Tango+ configuration features through a drag-and-drop interface that makes it possible to define automated processes, add them quickly to the workflow, and re-use them in future projects, while user roles and permissions promote effective collaboration.

  • Create workflows
  • Set business rules
  • Define automated process
  • Establish roles and permissions
  • Provision users and domains
  • Manage access and security settings
  • Create hierarchies and rules for content storage and access
  • Design reports

DESIGNING BUSINESS CORRESPONDENCE APPLICATION TEMPLATES

Each document type —such as a contract, statement, or account notice — is a Tango+ Application Template, designed using a comprehensive set of development features.

HOW IT WORKS

Users design Tango+ application templates using expert-level design and layout, content, data, and logic tools. Each template is an individual Tango+ object that can be separated and reused. Once tested, the application template enters the workflow. To generate documents, users leverage Tango+ management features, generating documents customized to meet individual needs on demand.

From drag and drop tools for design and testing, to deep-level data and content input, transformation, and output capabilities, Tango+ design features give power users everything they need to create extendable and reusable content, run production jobs, and deliver output across every channel, including print, e-mail, web, mobile, SMS, and archives. A user’s Tango+ portal will include access to design features if the user needs to develop, configure, or manage any element of the core application prior to release.

How can we help you?

The Americas 
info_us[@]elixir.com
805 648 9131

Asia Pacific
Amin Afzal
amin_afzal [@]elixir.com
+92-512808261 (Extension-108)

China
Ali Munir
ali_munir[@]elixir.com
+86 150-0057-7144

Europe
Steve Baker
Steve_Baker[@]elixir.com
+44 7468 489103

Middle East
Usman Javaid
Usman_javaid[@]elixir.com
+92-3212009965

Your Name (required)

Your Email (required)

Subject

Your Message

captcha