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Five Principles to Turn Your CSRs into CX Powerhouses
A breakdown in communication can lead to poor word of mouth and lost business.…
Reevaluating External Dependencies for Medicare Advantage and Part D Plan Materials
Healthcare payers must reconcile established business practices with continuous…
Digitally Transforming Your Content Lifecycle Using Supply Chain Automation
Modernizing your business is not easy but By implementing cutting edge digital…
New Era Engagement: Elixir Technologies
Recently Elixir Technologies was included in The Silicon Review's list of 10…
![How the Right Correspondence Solution Can Help You Solve Call Center Churn-[object object]](https://www.elixir.com/wp-content/uploads/2020/06/SBC%E2%80%A8-Update-Round-2-100-uai-258x172.jpg)
How the Right Correspondence Solution Can Help You Solve Call Center Churn
Investing time and money in recruiting and training qualified staff is a major…
Adapt and Evolve – 4 Benefits Insurers Gain by Digitally Transforming Their Customer Communications
Digital Transformation is impacting nearly every industry and insurance is no…
Celebrating 4 Decades of Innovation
Basit Hamid, CEO and founder of Elixir Technologies, awarded the Brian Platte…
CMS Has Got Your Number – What Medicare ID Card Changes Mean for Health Care Payers
Preparing for the new ID cards may seem daunting, but it also represents a golden…
CMS plans big changes for provider directories. Are you ready?
The Centre of Medicare and Medicaid Services (CMS) revealed that 45% of Medicare…
6 Value Based Care Principles for a Winning Communication Strategy
With its emphasis on coordination of care, analytics, and patient engagement,…
Transform Member Engagement through Digital Communication
When it comes to providing high quality, affordable health coverage, payers who…