Five Principles to Turn Your CSRs into CX Powerhouses-five principles to turn your csrs into cx powerhouses

Five Principles to Turn Your CSRs into CX Powerhouses

A breakdown in communication can lead to poor word of mouth and lost business.…

Reevaluating External Dependencies for Medicare Advantage and Part D Plan Materials-reevaluating

Reevaluating External Dependencies for Medicare Advantage and Part D Plan Materials

Healthcare payers must reconcile established business practices with continuous…

Digitally Transforming Your Content Lifecycle Using Supply Chain Automation-healthcare

Digitally Transforming Your Content Lifecycle Using Supply Chain Automation

Modernizing your business is not easy but By implementing cutting edge digital…

New Era Engagement: Elixir Technologies-new era engagement: elixir technologies

New Era Engagement: Elixir Technologies

Recently Elixir Technologies was included in The Silicon Review's list of 10…

How the Right Correspondence Solution Can Help You Solve Call Center Churn-[object object]

How the Right Correspondence Solution Can Help You Solve Call Center Churn

Investing time and money in recruiting and training qualified staff is a major…

Adapt and Evolve – 4 Benefits Insurers Gain by Digitally Transforming Their Customer Communications-digital transformation

Adapt and Evolve – 4 Benefits Insurers Gain by Digitally Transforming Their Customer Communications

Digital Transformation is impacting nearly every industry and insurance is no…

Celebrating 4 Decades of Innovation-celebrating 4 decades of innovation

Celebrating 4 Decades of Innovation

Basit Hamid, CEO and founder of Elixir Technologies, awarded the Brian Platte…

CMS Has Got Your Number – What Medicare ID Card Changes Mean for Health Care Payers-

CMS Has Got Your Number – What Medicare ID Card Changes Mean for Health Care Payers

Preparing for the new ID cards may seem daunting, but it also represents a golden…

CMS plans big changes for provider directories. Are you ready?-

CMS plans big changes for provider directories. Are you ready?

The Centre of Medicare and Medicaid Services (CMS) revealed that 45% of Medicare…

6 Value Based Care Principles for a Winning Communication Strategy-

6 Value Based Care Principles for a Winning Communication Strategy

With its emphasis on coordination of care, analytics, and patient engagement,…

Transform Member Engagement through Digital Communication-

Transform Member Engagement through Digital Communication

When it comes to providing high quality, affordable health coverage, payers who…